Delete your data

Disconnect a social account

In PostMax, go to Settings → Social accounts and choose Disconnect on the account you want to remove.

We delete the stored access credentials for that account immediately, and stop all further access to it. You can also revoke PostMax directly from the platform — for example under Apps and Websites on Facebook, or at Google security settings for YouTube. Revoking there takes effect at once, whether or not you also disconnect in PostMax.

Posts already published stay on the platform. They belong to your account there, and only you can remove them.

Delete individual media

Open Library, choose a file, and delete it. The file is removed from our storage, along with any clips generated from it.

Delete your whole account

Go to Settings → Account and choose Delete account. This removes:

• Your account, profile and sign-in credentials
• Every workspace you own, and everything inside it
• All uploaded media, generated clips and transcripts
• All stored credentials for connected social accounts
• Scheduled and draft posts, and your publishing history

Deletion is permanent and cannot be undone. It completes within 30 days, usually far sooner. Two things outlive it: billing records, which UK tax law requires us to keep for six years, and backups, which are overwritten on a rolling cycle and may briefly retain deleted data.

If you belong to a workspace someone else owns, deleting your account removes you from it but does not delete that workspace or its content. The owner controls that.

Ask us to do it

If you cannot sign in, or would rather we handled it, email hello@postmax.io from the address on the account and tell us what you want removed. We will verify it is you, act within 30 days, and confirm when it is done. There is no charge.

You can also ask for a copy of your data, or for it to be corrected, under the rights set out in our Privacy Policy.